Technical issue: In case of any technical issue due to which the payment gets deducted from the payer’s account and does not show in our official ERP but the payment gateway service clearly mentions the confirmed settlement thereafter the ICS account receives the payment which is after 2 days. The refund will be made in the same currency as the payment.
Journal subscription: It is of two types: five years for all new fellows and members and annual for existing fellows and members. Once the fee is made for the journal, it will not be refunded or there is no part fee payment or part refund.
Multiple Payments Case: If a double payment happens for whatever reason or technical glitch and the payment gateway service clearly mentions it, the Indian Chemical Society will refund the payment after the ICS account receives the payment, which should take 3-4 working days for the back payment or the amount can be adjusted against the next payment whenever it is required or is due including annual subscription to the journal or conference delegate fee, etc. as per the payer’s request.
Other Payments Case: In all other cases where there is a discrepancy in the amount paid, the payer can directly contact the following address.
Hon. Treasurer/Hon. Secretary
The Indian Chemical Society
The Indian Chemical Society (ICS),
92, Acharya Prafulla Chandra Road,
Kolkata-700 009, West Bengal, India
Phone: +91-33-2360 9497; Telefax: +91-33-2350 3478
Email: firstname.lastname@example.org | website: https://indianchemicalsociety.com
You may contact us during office hours from 10:30 AM to 5:30 PM on working days.
Relationship between website and legal name
Indian Chemical Society is the name of the professional society. Master Software is the web service provider and PayTm is the payment gateway provider for online payment.